Delivery

Delivery Options:

Our delivery options vary by shipping destination, product, and service.

Delivery Carriers and Time:

Deliveries will be carried out by us or third-party couriers. By placing an order on the website, you agree to the conditions of carriage of our delivery partners.

• The estimated delivery date of the products will be stated in your order confirmation email. If you do not receive an estimated delivery date from us, we will deliver the order within 30 days after the date of dispatch. We will try to ensure that your order is delivered by the estimated delivery date; however, there may be circumstances where delivery is delayed because of events beyond our reasonable control. If this happens, we will try to arrange for your products to be delivered as soon as possible; however, we will not be liable for any losses caused as a result of such delays. Please note: there may be occasional delays with delivery due to busier periods such as the Saaf Sale or Offers. In such instances, our Customer Service team can advise you further on the expected delivery date for your order.
• In certain circumstances, our delivery partner may offer alternative delivery options, including signature release – opting out of the requirement to provide a signature on delivery.

Proof of ID:

For some orders, products may require proof of ID upon delivery.

2. Delivery Taxes & Duties

Depending on your delivery address, different taxation rules and additional charges may apply. If you are shipping items internationally, you may need to pay import duties upon receipt of the products.

• It is your responsibility to comply with all requirements imposed by the local Customs authority in relation to your order. This may include the provision of identification information to receive your order. Before placing an order, we recommend that you make yourself aware of local import duties or other requirements. We will not be liable or responsible if you breach any such laws.
• Certain countries may also require other certification or information for your order to be delivered, which may delay your delivery (by approximately seven days on top of the destination’s standard delivery time). Please note: if we are unable to obtain the relevant documentation required for your delivery, we may need to cancel your order.